Website forms collect your name, contact details, organisation information and the details you choose to submit to review service, consultation, contact or participation requests. Requests are stored in our hosted website database and are available to authorised staff following them up.
Essential cookies support sessions, sign-in, language preference and form protection. This version does not include external advertising or analytics tools. WhatsApp and external links take you to services governed by their providers' policies.
You can request correction or deletion of your data at info@almashhadiq.com, subject to information needed to complete requests and agreed obligations. Request information is retained during follow-up and until deletion is requested where no outstanding obligation exists; administration reviews retention needs periodically.
Do not include payment card details or passwords in requests. Client registration collects phone and name for team approval. Generated credentials are prepared for a manual WhatsApp message after approval; no WhatsApp API or verification code is required. Initial passwords are stored as hashes and recoverable secrets are encrypted until first sign-in, then cleared. Company name is optional. Team accounts are managed by administration. Contact the team for account recovery.
When external Al Mashhad AI is enabled, questions and published content are sent to OpenAI; analysis uses aggregate statistics only. Registration needs no verification code or WhatsApp API. The team reviews phone and name and prepares credentials for manual WhatsApp delivery. Passwords are hashed; an encrypted initial copy supports message preparation until first sign-in, when it is erased.